At Janet Lam Consulting, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, www.janetlam.ca.

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1. Information We Collect

When you visit our website, we may collect two types of information:

Personal Information

This is information that identifies you as an individual and may include:

• Name
• Email address
• Phone number
• Other details you provide via contact forms or booking requests.

Non-Personal Information

This includes data about your visit that doesn’t directly identify you:

• Browser type
• Device type (mobile or desktop)
• IP address
• Pages visited and time spent on the site.

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2. How We Use Your Information

The information we collect is used to:

• Provide Services: Respond to inquiries, process requests, and schedule consultations.
• Improve the Website: Analyze visitor interactions to improve the user experience and site performance.
• Marketing: Send you newsletters or promotional materials if you have opted in.
• Legal Purposes: Comply with legal obligations or to protect the rights and safety of Janet Lam Consulting.

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3. How We Protect Your Information

We implement appropriate technical and organizational security measures to safeguard your data from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

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4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties:

• Service Providers: For hosting, analytics, or communication services to help us operate the website.
• Legal Requirements: To comply with any applicable laws, regulations, or legal proceedings.

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5. Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and provide analytics.

You can control cookie preferences through your browser settings, although disabling cookies may affect certain functionalities of the website.

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6. Your Data Rights

You have the right to:

• Access Your Information: Request the personal data we hold about you.
• Correct Your Information: Update inaccurate information.
• Delete Your Information: Request that we erase your personal data, subject to legal obligations.
• Opt-Out of Marketing: Unsubscribe from email communications at any time.

To exercise these rights, please contact us at info@janetlam.ca

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

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9. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@janetlam.ca